Autumn and Winter New Wool Coat Women's Short Coat
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
Product material are great in texture but I think seller been using a mis-match measurement for the top and downs. My trouser size should have been 94cm but received 83cm which can’t fit me and the top is too small too. I think seller have to review their product sizes. I’ll definitely need an exchange or refund. See attached for the mismatch for the top and trouser 👇🏼
This is not what was on display and it's not what I ordered, the seller sent something very different from my order and am not happy about this.what was displayed does not have a pocket and the design wasn't stretched all over the body. This is not acceptable at all.
Im usually a large, just to be sure I ordered an XXL . . It is still a size for a toddler.. look at the arms :D 😀 Never again cheap China stuff, just not worth it. Now I have to pay the returns that are also very complicated.
Hello i ve just received my leather jacket although it is 2xxl it is not my size. May be sizing where it comH0217A0001738306es from is different.So i need to send it back and get the right size 4xxl may be how to do that
Pretty 🥰 summer dress! This girls dress is amazing!! It's made of good material, 100% cotton. It has a cute ballerina print. Arrived in perfect condition in just 12 days at home. I recommend! 💖🌸🌺
The xlarge is extremely small. I gave my son the 2 xl (it is a tight fit) and he wears a medium, and I wear a large. The size chart is way off. I think a real XL needs by a 5 XL in this case.
I received my parcel today. One item is completely incorrect. Joom has previously fixed this problem. I hope they are as thorough this time. Very disappointed daughter in my house
All items i received were of poor quality and small all not fitting lets like they were for a 10 years old kid. The jackect was of a different design than in the description.
Autumn and Winter New Wool Coat Women's Short Coat — buy online with free worldwide shipping!
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Wide size range: one size fits all
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers