What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Men's Autumn and Winter American Couple Hooded Velvet Zipper Hong Kong Style Jacket for Men and Women

Name: Men's Autumn and Winter American Couple Hooded Velvet Zipper Hong Kong Style Jacket for Men and Women
SKU: 68f59bf64d76bb012010a166
Price: 31.35 EUR
Availability: InStock

Current price

Price €31.35

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Free delivery to the United States

19 October

Secure checkout & data protection

No-delivery refund

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Description

Pattern: cartoon Color: black, navy blue, apricot Product Category: Sweater/Fleece Suitable for the audience: teenagers Size: M, L, XL, 2XL, 3XL, 4XL, 5XL Version: Loose Collar type: collarless Style: Cardigan Thickness: fleece Fabric name: Polyester fiber Scenario: Daily Placket: Zipper Sleeve type: regular sleeve Main fabric composition: polyester fiber Applicable gender: male Hooded or not: Hooded Sleeve Length: Long Sleeve Suitable season: winter Notes: Please refer to our size chart and choose the right size. Due to the lighting and screen settings differences, the item's color may be slightly different from the pictures. Label: Yes Washing Care: Machine wash in cold water, do not bleach, do not tumble dry, iron at low temperature. Size: M, Bust: 98 cm, Waist: 67 cm, Hips: 90 cm, Sleeve Length: 51.5 cm, Shoulder Width: 40 cm, Length: 61 cm Size: L, Bust: 102 cm, Waist: 69 cm, Hips: 92 cm, Sleeve Length: 52 cm, Shoulder Width: 43 cm, Length: 63 cm Size: XL, Bust: 106 cm, Waist: 71 cm, Hips: 94 cm, Sleeve Length: 52.5 cm, Shoulder Width: 46 cm, Length: 65 cm Size: XXL, Bust: 110 cm, Waist: 73 cm, Hips: 96 cm, Sleeve Length: 53 cm, Shoulder Width: 49 cm, Length: 67 cm Size: XXXL, Bust: 114 cm, Waist: 75 cm, Hips: 98 cm, Sleeve Length: 53.5cm, Shoulder Width: 52cm, Length: 69cm Size: XXXXL, Bust: 118 cm, Waist: 77 cm, Hips: 100 cm, Sleeve Length: 54cm, Shoulder Width: 55cm, Length: 71cm Size: XXXXXL, Bust: 122 cm, Waist: 79 cm, Hips: 102 cm, Sleeve Length: 54.5cm, Shoulder Width: 58cm, Length: 73cm

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.