What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

ETUDE HOUSE

Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g

Name: Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g
SKU: 691d75c76d00a2015e8311e5
Price: 9.66 EUR
Availability: InStock
Rating: 5 (30 reviews)

Current price

Price €9.66

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Free delivery to the United States

6 October

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

-----

-. ITEM : Etude NEW My Lash Serum Eyelash Nutrition Serum 9g

-. Description : A gentle daily lash-care serum that helps weak eyelashes become stronger, healthier, and fuller. The lightweight formula absorbs quickly without stickiness, making it ideal for both morning and night routines. Designed to nourish from the root and support natural lash growth for a more defined eye look.

-. Highlights : * Strengthens weak, thin eyelashes with daily use * Lightweight, non-sticky formula suitable for sensitive eyes * Helps support natural lash growth and overall lash vitality

- We only sell genuine products. -

Olty

4.7

119

reviews

1,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews 30

Customer

September 29

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and it arrived in around 2–3 weeks. The product looks exactly like the photos and feels well made.

Customer

June 22

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I'm happy with the purchase. It arrived within 2–3 weeks and looked exactly like the product images.

Customer

June 27

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I liked how transparent the delivery process was. I could track my order in the app and the item arrived exactly as expected.

Customer

September 18

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and it was exactly what I was hoping for. Delivery took about two weeks and I could follow every update in the app.

Customer

July 16

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and paid with Klarna, which gave me a nice feeling of security. The delivery was fast and the item arrived in great condition.

Customer

June 8

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and everything went as expected. I liked being able to follow the delivery status directly in the app, and the package arrived in about three weeks.

Customer

September 10

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and had a great experience overall. I paid with Klarna and felt comfortable knowing I had an easy payment option.

Customer

May 31

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g, but unfortunately it wasn't what I needed, so I requested a refund. The process was very easy and I received the money about two hours after the refund was approved.

Customer

July 21

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and was happy with the whole experience. The delivery was easy to track in the app, and the item arrived in about two weeks.

Customer

May 8

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I'm happy with both the item and the service. Everything was easy to understand, and the delivery was faster than I expected.

Customer

July 6

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and had a really smooth experience. I used Klarna for payment, tracked the order in the app, and received the item in about two weeks.

Customer

June 14

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and the whole experience felt reliable and straightforward. I could track my delivery in the app, and the item arrived on time and exactly as described.

Customer

April 14

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and paid with Klarna, which made the purchase feel really convenient and safe. The item arrived in around two weeks and was exactly as shown.

Customer

June 8

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and paid using Klarna, which was very convenient. The item arrived in about two weeks and matched the photos perfectly.

Customer

August 21

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and the delivery experience was great. I could see where my package was in the app, which made the whole process feel much safer.

Customer

June 13

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I'm very satisfied. The product matches the pictures, the quality is good, and it arrived in less than three weeks.

Customer

June 16

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and was able to track the package throughout the delivery. It arrived after around three weeks and the product matched the photos very well.

Customer

October 3

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and everything was exactly as described. It arrived safely after around three weeks and the quality is better than I expected.

Customer

July 28

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and unfortunately decided I wanted a refund. Asking for it was really simple, and the money was returned about two hours after approval.

Customer

July 19

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I'm satisfied with my purchase. The product is good quality and looks exactly like the pictures, while the delivery took only around 2–3 weeks.

Customer

July 18

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I'm really happy with the quality. It arrived in about two weeks and looked exactly like the pictures.

Customer

August 13

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and the whole experience was smooth. Delivery took around 2–3 weeks, and I could easily track the package in the app.

Customer

July 2

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and was pleasantly surprised by the quality. It matched the photos perfectly and arrived faster than I expected.

Customer

August 19

I got Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I'm very satisfied with the purchase. The quality is good, the item looks like the pictures, and delivery was surprisingly quick.

Customer

April 28

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I'm really pleased with it. Good quality, accurate pictures, and fast delivery for an international order.

Customer

October 5

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and had a very positive experience. The package arrived in around two weeks, and the product quality was really good.

Customer

August 27

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and everything felt secure from the payment to the delivery. I used Klarna and was happy with how easy the whole purchase was.

Customer

August 3

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and the refund process was much easier than I expected. I submitted the request easily and received the refund around two hours after it was approved.

Customer

July 23

I ordered Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and I'm really happy with the experience. The item arrived in 2–3 weeks and there was no difference between the pictures and the actual product.

Customer

August 11

I bought Etude NEW My Lash Serum – Eyelash Nutrition & Strengthening Serum 9g and the quality is excellent for the price. It arrived in about two weeks and looks just like it did online.