Yousheng Mini Pet Straw Hat with Lace Adjustable Sun Protection Straw Hat with Bow Handwoven Outdoor Pet Accessory for Small Cats And Dogs
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
Great order came sooner than I expected only problem is I have 3 of the same bag also delivered me to of the gold purse and the Samsung glittery case is no good as doesn't fit my phone so please can I send three of the items back can u sort out how I do this but I must have slipped up when I was ordering but other than this little hitch everything else is brilliant Defford be ordering more stuff from your app also affordable and such lovely items also very quick delivery so glad to have found this wonderful site and as iam new to buying online found it simple to order so thanks joom much appreciated if u can sort out how to return the items I don't want thanks very much love angie simons new to joom xx
Very flimsy plastic that flexes badly when gently touched. Lights don't work when batteries are fully inserted - one battery has to be held slightly out of the battery compartment before anything happens. Battery lid doesn't fit when batteries are inserted. The fibre part doesn't fit very well into the base unit.
I am dissappointed. The item came with open box inside the package, where the items were scattered throughout the package inside. Except one, the others were broken. When I assembled the broken parts, they made up not 18 pieces, but 12. See the pictures please. It also sheds shadow on the quality. Very bad
Never arrived that black cat, tried to claim money back and was told to wait in case it turns up, tried to claim after waiting and was told it's too late to claim!!! Absolute joke!!!! Scam!!! Will never order again vans deleting the app
So cute! Idk why I didn't expect it to be as small as it is, but it's exactly as advertised. He's just a little guy, but holds cash and coins perfectly. New favourite coinpurse
Very cute, but it is only called large capacity, because it's tiny, as it says in the description. The problem is that I only read the description after it arrived.
Fantastic bag. Lovely size with a zipper too. Buying another for a friend for her Birthday. There is a small white patch where the colour has missed.
A bit disappointed with this purchase as it does not look as good as the picture. Eyes are not black either. Ended up throwing it in the bin.
Yousheng Mini Pet Straw Hat with Lace Adjustable Sun Protection Straw Hat with Bow Handwoven Outdoor Pet Accessory for Small Cats And Dogs — buy online with free worldwide shipping!
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Wide size range: D, F, B, C
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers