What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Acnes Low Irritation Foaming Wash Bubble Cleanser 200ml

Name: Acnes Low Irritation Foaming Wash Bubble Cleanser 200ml
SKU: 6a9f29c00a34ba01e46fd616
Price: 12.97 EUR
Availability: InStock

Current price

Price €12.97

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Free delivery to the United States

19 October

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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[Brand Introduction]

ACNES is a specialized brand offering cleansing products for troubled skin, manufactured in Japan. The brand prioritizes the health and beauty of the customers' skin, providing products made from high-quality ingredients.

[Product Description]

ACNES Foaming Wash 200ml is a gentle foaming cleanser suitable for all skin types. This product effectively removes excess oil and impurities, supporting trouble care and maintaining skin balance. It is a best-selling acne-relief functional cleanser with over 1.8 million units sold, designed specifically for sensitive and troubled skin. Based on the extensive expertise of the global pharmaceutical company Mentholatum, it is a cosmetic brand recognized in over 150 countries.

Key features:

- Gentle foaming type for non-irritating cleansing

- Reduces skin oil content, suitable for problem skin

- Helps with pore care and maintaining skin balance

[Ingredients]

Purified Water, Cocamidopropyl Betaine, Sodium Lauroyl Methyl Aminopropionate, Ethanol, Lauric Acid, Potassium Hydroxide, Myristic Acid, Polysorbate 60, Palmitic Acid, Fragrance, Octyldodecanol, o-Cymen-5-ol, Phenoxyethanol, Methylparaben, Dipotassium Glycyrrhizate, Disodium EDTA, Propylparaben, Magnesium Ascorbyl Phosphate, Limonene, Linalool

[Volume]

200ml

[How to Use]

Dispense an appropriate amount onto your hands and lather well before gently massaging onto the face.

Rinse thoroughly with water.

It is recommended to use 1-2 times a day.

[Precautions]

Be careful to avoid eye contact. If contact occurs, wash thoroughly with clean water. If any abnormalities occur on the skin, discontinue use and consult a dermatologist. Store in a place away from direct sunlight and keep out of children's reach. Always close the cap after use.

To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.

Effect: cleansing Application area: face

Kcosme

4.8

803

reviews

6,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.