What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's High Neck 100% Wool Sweater - Loose Knit, Thick, Versatile, Cozy Base Layer for Autumn & Winter

Name: Women's High Neck 100% Wool Sweater - Loose Knit, Thick, Versatile, Cozy Base Layer for Autumn & Winter
SKU: 6aa7eeac6c8c1901df999cf2
Price: 19.35 EUR
Availability: InStock

Current price

Price €19.35

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7 October

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Description

Embrace the colder seasons with this luxurious high neck sweater, designed to offer ultimate warmth and versatility. Crafted from 100% wool, this garment features a loose knit construction, ensuring optimal comfort and a cozy feel against your skin. Its thick composition makes it an ideal base layer for both autumn and winter wardrobes. The long sleeves add extra coverage, making it a perfect piece for chilly days. Whether you're wearing it on its own or layering it for additional warmth, this sweater promises to be a timeless and essential addition to your collection. Main Fabric Composition: Wool Main Fabric Content: 95% and above Collar: Half turtleneck Sleeve Type: Regular sleeves Sleeve Length: Long sleeve Fabric Name: Wool Manufacture country: China Instructions included: No

size: S, Length: 57cm, Sleeve: 64cm, Bust: 94cm, Recommended Weight: 47.5kg or less. size: M, Length: 58cm, Sleeve: 65cm, Bust: 96cm, Recommended Weight: 47.5-55kg. size: L, Length: 59cm, Sleeve: 66cm, Bust: 100cm, Recommended Weight: 55-62.5kg. size: XL, Length: 60cm, Sleeve: 67cm, Bust: 104cm, Recommended Weight: 62.5-67.5kg. size: XXL, Length: 61cm, Sleeve: 68cm, Bust: 106cm, Recommended Weight: 67.5-75kg.

sleeveLength: long materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.