What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Thick Cashmere High-Neck Sweater for Autumn and Winter

Name: Women's Thick Cashmere High-Neck Sweater for Autumn and Winter
SKU: 6aa7f4376c8c1901df99fda5
Price: 62.31 EUR
Availability: InStock

Current price

Price €62.31

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10 October

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Description

Embrace the chilly seasons with this elegantly crafted sweater, designed to offer both warmth and style. Featuring a high-neck design and long sleeves, this sweater provides ample coverage for autumn and winter days. Made from luxurious cashmere, it offers a soft and cozy feel, ensuring maximum comfort. Its thick construction makes it an essential piece for layering or wearing alone, making it a versatile addition to any wardrobe. Perfect for both casual outings and more sophisticated gatherings, this sweater combines timeless style with premium quality. Pattern: 3D Effect Clothes Length: Regular size (50cm<length≤65cm) Collar: Stacked collar Sleeve Length: Long sleeve Popular Elements: 3D/stereoscopic pattern Technology: Yarn-dyed Sleeve Type: Regular sleeves Main Fabric Composition: Cashmere Main Fabric Content: 30% (inclusive) -50% (exclusive) Fabric Name: Cashmere How to Wear: Hood Manufacture country: China Instructions included: No

size: M, Bust: 90cm, Length: 57cm, Sleeve: 56cm, Shoulder: 36cm. size: L, Bust: 95cm, Length: 58cm, Sleeve: 57cm, Shoulder: 37cm. size: XL, Bust: 100cm, Length: 59cm, Sleeve: 58cm, Shoulder: 38cm. size: XXL, Bust: 105cm, Length: 60cm, Sleeve: 59cm, Shoulder: 39cm.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.