What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Romantic Retro V-Neck Off-Shoulder Wool Sweater for Women

Name: Romantic Retro V-Neck Off-Shoulder Wool Sweater for Women
SKU: 6aa856f96c8c1901dfa015d8
Price: 25 EUR
Availability: InStock

Current price

Price €25

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Free delivery to the United States

4 October

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Description

This elegant wool sweater combines a timeless retro design with modern sensibilities, making it a must-have for fashion-forward women. Featuring a loose fit and long sleeves, it provides both comfort and style. The off-shoulder design and unique turn-down collar add a chic touch, while the delicate patchwork and quilted decorations offer a distinctive flair. Perfect for romantic outings or casual gatherings, this sweater is versatile enough to complement any wardrobe. Thickness: Medium Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Collar: POLO collar Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Popular Elements: Splicing Technology: Collage/Mosaic Softness: Moderate Manufacture country: China Instructions included: No

size: S, Length: 63cm, Shoulder: 51cm, Bust: 106cm, Hem: 106cm, Sleeve: 54cm. size: M, Length: 65cm, Shoulder: 53cm, Bust: 110cm, Hem: 110cm, Sleeve: 55cm. size: L, Length: 67cm, Shoulder: 55cm, Bust: 114cm, Hem: 114cm, Sleeve: 56cm.

materialForFur: other sleeveLength: long decoration: quilted

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.