What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's High Neck Slim Fit 100% Pure Cashmere Sweater - Autumn/Winter Collection

Name: Women's High Neck Slim Fit 100% Pure Cashmere Sweater - Autumn/Winter Collection
SKU: 6aa8a94c6c8c1901dfa6959d
Price: 77.18 EUR
Availability: InStock

Current price

Price €77.18

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Free delivery to the United States

7 October

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Description

Experience unparalleled comfort and style with this Women's High Neck Slim Fit Sweater from the Autumn/Winter Collection. Crafted from 100% pure cashmere, this luxurious sweater promises incredible softness and warmth, perfect for the cooler months. It features a solid pattern and a slim fit that elegantly contours the body, while long sleeves add an extra layer of coziness. This timeless piece is a versatile addition to any wardrobe, ideal for bringing a touch of elegance to both casual and formal outfits. Collar: Half turtleneck Sleeve Length: Long sleeve Thickness: Medium Popular Elements: Solid Color Main Fabric Composition: Cashmere Main Fabric Content: 95% and above Softness: Soft Applicable Gender: Female Material Composition: Cashmere Fabric Name: Cashmere Weight: 210 Manufacture country: China Instructions included: No

size: S, Bust: 35cm, Length: 57cm, Sleeve: 57cm, Suitable weight: 85-100kg. size: M, Bust: 36cm, Length: 58cm, Sleeve: 58cm, Suitable weight: 100-115kg. size: L, Bust: 38cm, Length: 59cm, Sleeve: 59cm, Suitable weight: 115-125kg. size: XL, Bust: 40cm, Length: 60cm, Sleeve: 60cm, Suitable weight: 125-140kg. size: 2XL, Bust: 41cm, Length: 61cm, Sleeve: 61cm, Suitable weight: 140-150kg.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.