What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Autumn-Winter Brushed Wool Loose Sweater - Round Neck Cashmere Base Layer

Name: Women's Autumn-Winter Brushed Wool Loose Sweater - Round Neck Cashmere Base Layer
SKU: 6aa8ae5d6c8c1901dfa72f87
Price: 37.71 EUR
Availability: InStock

Current price

Price €37.71

‌

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Free delivery to the United States

8 October

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No-delivery refund

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Description

Experience unparalleled comfort and style with this brushed wool loose sweater, perfect for the autumn and winter seasons. Crafted from high-quality wool, it offers superb warmth and a soft touch against the skin. The round neckline provides a classic touch, while the long sleeves ensure full coverage and coziness. Ideal as a cashmere base layer, this versatile sweater is a must-have addition to your cold-weather wardrobe, offering both functionality and elegance. Main Fabric Composition: Wool Main Fabric Content: 90% (inclusive) - 95% (exclusive) Main Fabric Component 2: Cashmere Main Fabric Component 2 Content: Less than 30% Hair Type: Sheep wool Gross Content: 30%~35% (inclusive) Manufacture country: China Instructions included: No

size: M, Bust: 108cm, Length: 57cm, Sleeve: 58cm. size: L, Bust: 112cm, Length: 59cm, Sleeve: 59cm.

sleeveLength: long materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.