What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Lekasha 100% Pure Cashmere 12-Gauge Rolled Hem Turtleneck Sweater

Name: Lekasha 100% Pure Cashmere 12-Gauge Rolled Hem Turtleneck Sweater
SKU: 6aa8b3786c8c1901dfa7cb9e
Price: 73.68 EUR
Availability: InStock

Current price

Price €73.68

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5 October

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Description

Indulge in luxurious warmth with this 100% pure cashmere turtleneck sweater. Crafted with a 12-gauge knit, it features a solid pattern and long sleeves, ensuring both style and comfort. The rolled hem adds a subtle touch of elegance, making it a versatile addition to any wardrobe. Perfect for layering or wearing on its own, this sweater combines timeless design with the unparalleled softness of cashmere. Collar: Half turtleneck Sleeve Length: Long sleeve Thickness: Medium Popular Elements: Solid Color Technology: Knitting Sleeve Type: Regular sleeves Main Fabric Composition: Cashmere Main Fabric Content: 95% and above Gross Content: 95%~100% Fabric Name: Cashmere Manufacture country: China Instructions included: No

size: S, Bust: 85cm, Length: 56cm, Sleeve: 55cm, Shoulder: 35cm. size: M, Bust: 90cm, Length: 57cm, Sleeve: 56cm, Shoulder: 36cm. size: L, Bust: 95cm, Length: 59cm, Sleeve: 57cm, Shoulder: 37cm. size: XL, Bust: 100cm, Length: 61cm, Sleeve: 58cm, Shoulder: 39cm. size: 2XL, Bust: 105cm, Length: 61cm, Sleeve: 59cm, Shoulder: 40cm.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.