What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Lekasha Women's Cashmere Goat Wool Fair Isle Knit Turtleneck Sweater for Autumn/Winter

Name: Lekasha Women's Cashmere Goat Wool Fair Isle Knit Turtleneck Sweater for Autumn/Winter
SKU: 6aa8bb2a6c8c1901dfa8acaf
Price: 81.64 EUR
Availability: InStock

Current price

Price €81.64

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Free delivery to the United States

10 November

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No-delivery refund

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Description

Introducing a luxurious addition to your autumn and winter wardrobe, this women's turtleneck sweater is crafted from premium cashmere goat wool, offering an unparalleled level of softness and warmth. Designed with a solid pattern, it exudes timeless elegance and versatility, making it a perfect match for any outfit. The loose fit ensures comfort and ease of movement, while the long sleeves add an extra layer of coziness. Ideal for layering or as a standalone piece, this sweater combines style and functionality for the cooler seasons. Clothes Length: Regular size (50cm<length≤65cm) Collar: Half turtleneck Sleeve Length: Long sleeve Thickness: Medium Technology: Knitting Main Fabric Composition: Cashmere Main Fabric Content: 30% (inclusive) -50% (exclusive) Hair Type: Cashmere Gross Content: 30%~35% (inclusive) Sleeve Type: Regular sleeves Manufacture country: China Instructions included: No

size: M, Bust: 92cm, Length: 57cm, Shoulder: 34cm, Sleeve: 57cm. size: L, Bust: 95cm, Length: 58cm, Shoulder: 35cm, Sleeve: 58cm. size: XL, Bust: 100cm, Length: 59cm, Shoulder: 36cm, Sleeve: 59cm. size: 2XL, Bust: 105cm, Length: 60cm, Shoulder: 37cm, Sleeve: 60cm. size: 3XL, Bust: 107cm, Length: 61cm, Shoulder: 38cm, Sleeve: 61cm.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.