What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2023 Autumn/Winter Solid Color Plus Velvet Loose Casual Hoodie

Name: 2023 Autumn/Winter Solid Color Plus Velvet Loose Casual Hoodie
SKU: 6aa8d86b6c8c1901dfab810e
Price: 9.79 EUR
Availability: InStock

Current price

Price €9.79

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Free delivery to the United States

13 October

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Description

Embrace warmth and style with our 2023 Autumn/Winter Solid Color Plus Velvet Loose Casual Hoodie. Designed for comfort, this hoodie features a plush polyester material with a velvet lining for extra coziness during chilly days. Its solid pattern and thick construction provide both durability and a timeless look. The loose fit ensures unrestricted movement, making it perfect for casual wear. With long sleeves and a hooded neckline, it’s an ideal choice for layering or as a standalone piece. Enjoy effortless style and comfort all season long. Shape: Hood Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Collar: Hooded Popular Elements: Pocket, Solid Color Technology: Splicing Fabric Name: Polyester Main Fabric Composition: Polyester (polyester fiber) Main Fabric Component 2: Polyester (polyester fiber) Main Fabric Content: 80% (inclusive) - 90% (exclusive) Placket: Hood Manufacture country: China Instructions included: No

size: M, Bust: 118cm, Shoulder: 54cm, Sleeve: 52cm, Length: 66cm. size: L, Bust: 122cm, Shoulder: 56cm, Sleeve: 53cm, Length: 68cm. size: XL, Bust: 126cm, Shoulder: 58cm, Sleeve: 54cm, Length: 70cm. size: XXL, Bust: 130cm, Shoulder: 60cm, Sleeve: 55cm, Length: 72cm.

sleeveLength: long materialForFur: polyester

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.