What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Ezaki Glico Pocky 2-layer Structure (rich Bitter Matcha) Matcha Snack Chocolate 1 Bag (2P)

Name: Ezaki Glico Pocky 2-layer Structure (rich Bitter Matcha) Matcha Snack Chocolate 1 Bag (2P)
SKU: 6aaa14faa3f09501fa52b3bb
Price: 18.99 EUR
Availability: InStock

Current price

Price €18.99

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Free delivery to the United States

17 October

Delivered from Japan

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Product introduction ・This is a Pocky that gently wraps around with a fluffy mousse. ・It uses two types of matcha abundantly, offering a deep flavor with both bitterness and umami. ・The aerated chocolate coating allows you to enjoy the rich and profound taste of matcha with a soft melt-in-your-mouth experience. ・The light chocolate texture ensures a pleasant aftertaste, making it easy to share with friends during breaks throughout the day. Ingredients ・Wheat flour (domestically produced), sugar, cocoa butter, lactose, vegetable fats, whole milk powder, matcha, condensed milk powder, wheat protein, shortening, inulin, cocoa powder, fermented butter, yeast, salt / emulsifier, flavoring, seasoning (inorganic salt), leavening agent (contains dairy, wheat, and soy). Product size (height x depth x width): 16.2cm x 2.3cm x 9cm.

YUARIS

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.