What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Trendy Mid-Length Winter Hooded Down Jackets: Casual, Loose, Multi-Pocket Style for Couples

Name: Trendy Mid-Length Winter Hooded Down Jackets: Casual, Loose, Multi-Pocket Style for Couples
SKU: 6aac94de40c4b501051c41ec
Price: 48.11 EUR
Availability: InStock

Current price

Price €48.11

‌

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Free delivery to the United States

4 October

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No-delivery refund

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Description

Stay warm and stylish this winter with these mid-length hooded down jackets, designed for both men and women. Filled with duck down, these jackets provide exceptional warmth without compromising on comfort. The loose fit and tailor neckline offer a modern, relaxed look, perfect for casual outings. Constructed with medium thickness, they provide the right balance of insulation and breathability. Featuring a solid pattern, these jackets are made from durable polyester material, with fur details crafted from polyester for added texture and style. Multiple pockets add functionality and convenience, making these jackets an ideal choice for couples seeking both fashion and practicality during the cold season. Cold Protection Level: Conventional level (-20℃~-5℃) Material Function: Cold resistance Fluffiness: 600 Filling: White duck down Down Content: 81%~85% Version: Loose Clothes Length: Regular size (50cm＜length≤65cm) Collar: Lapel Hooded or Not: Hooded Placket: Zipper Thickness: Ordinary Filling Amount: 127-159 Lining Ingredients: Polyester fiber (polyester) Fabric Name: Polyester Main Fabric Composition: Polyester fiber (polyester) Content of Main Fabric Ingredients: 85% Function: Keep warm Technology: No-iron treatment Manufacture country: China Instructions included: No

size: M, Length: 81cm, Shoulder: 57.5cm, Bust: 120cm, Sleeve: 53.6cm. size: L, Length: 83cm, Shoulder: 59cm, Bust: 124cm, Sleeve: 54.9cm. size: XL, Length: 85cm, Shoulder: 60.5cm, Bust: 128cm, Sleeve: 56.2cm. size: 2XL, Length: 87cm, Shoulder: 62cm, Bust: 132cm, Sleeve: 57.5cm. size: 3XL, Length: 89cm, Shoulder: 63.5cm, Bust: 136cm, Sleeve: 58.8cm. size: M, Height: 160-170cm, Weight: 115-130kg. size: L, Height: 170-175cm, Weight: 130-145kg. size: XL, Height: 175-180cm, Weight: 145-160kg. size: 2XL, Height: 180-185cm, Weight: 160-180kg. size: 3XL, Height: 185-190cm, Weight: 180-190kg.

fit: loose materialForFur: polyester

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.