What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Cezanne Mascara Remover 5.0g Easily Removes Stubborn Wide Comb

Name: Cezanne Mascara Remover 5.0g Easily Removes Stubborn Wide Comb
SKU: 6ae1ed01acdc4b01bdcaad7f
Price: 14.22 EUR
Availability: InStock

Current price

Price €14.22

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Free delivery to the United States

2 November

Delivered from Japan

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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Product Introduction: A mascara remover that effortlessly removes stubborn mascara. It quickly blends with eyelashes and can easily remove even the toughest waterproof mascara. It can be used with all types of waterproof mascaras and film-type (water-off type) mascaras from Cezanne. The formula is designed to minimize dripping, considering the delicate eye area. It contains seven beauty serum ingredients (yuzu fruit extract, panthenol, biotinoyl tripeptide-1, plum fruit extract, lauroyl glutamic acid di(phytosteryl/octyldodecyl), rehmannia root extract, calendula flower extract). Patch tested. (This does not guarantee that all individuals will not experience skin irritation.) A wide comb that allows for ample application on eyelashes. Ingredients: Hydrogenated polyisobutene, ethylhexyl palmitate, tetraoleate sorbeth-30, synthetic wax, diisostearyl malate, squalane, palmitic acid dextrin, (PEG-10/lauryl dimethicone) crosspolymer, (PEG-15/lauryl dimethicone) crosspolymer, dimethyl silyl silica, phenoxyethanol, tocopherol, dimethicone, lauroyl glutamic acid di(phytosteryl/octyldodecyl), BG, water, glycerin, calendula flower extract, rehmannia root extract, plum fruit extract, panthenol, yuzu fruit extract, biotinoyl tripeptide- 1. Safety Warning: Please use with caution and pay attention to any skin abnormalities. Discontinue use if it does not suit your skin. Avoid contact with eyes. After use, wipe off any dirt from the comb and securely close the cap for storage. Effortlessly removes stubborn mascara.

Sora8

4.7

reviews

120

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

October 27

Product very well packaged and protected and of good original quality from Japan, manual only in Japanese. As a detail, I had to pay in addition to the price, the customs which were 40 euros that they don't tell you.