What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

ÉCLMOI Double Truffle Hair Care Perfume Discovery Set

Name: ÉCLMOI Double Truffle Hair Care Perfume Discovery Set
SKU: 6ae33905cf3bca01e48c19e3
Price: 47.95 EUR
Availability: InStock

Current price

Price €47.95

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Free delivery to the United States

5 November

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

BeautyGlam

4.7

3,000+

reviews

30,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

June 10

Got the items I bought. Was a little tricky with the delivery but eventually it made its way to me. Gonna check the quality and how it is :))

Customer

January 19

all good 👍 delivery took 2 weeks. product is amazing, smells absolutely divine. will order again

Customer

October 24, 2025

I use it for a month, great product! My hair is so silky and smooth. Thank you!

Customer

February 5

Fantastic product. Well packaged and just a brilliant wash for sensitive skin!

Customer

June 11, 2025

CHERRY BLOSSOM

I love this shampoon, and this little card make my day

Customer

September 7, 2025

Amazing

Customer

April 13, 2025

Extraordinary product already from the first use, you can feel the freshness, the delicacy and the quality, I'm happy. Arrived in the right time. Trusted seller. Thanks for the very welcome thought 😊

Customer

December 9, 2025

It is a shampoo that smells mentholated, leaves the scalp soft, clean, and with a feeling of freshness. I have been using this product for a year and it helps a lot with hair loss. I recommend it if you have a sensitive scalp

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